Welcome to the Privacy Policy of Hibond Group Limited.
Hibond Group Limited (referred to as we, us, or our) respects your privacy and is committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website (https://hibondgroup.co.uk) regardless of where you visit it from, and tells you about your privacy rights and how the law protects you.
1. IMPORTANT INFORMATION AND WHO WE ARE
Purpose of This Privacy Policy
This privacy policy aims to give you information on how Hibond Group Limited collects and processes your personal data through your use of this website, including any data you may provide through this website when you contact us, request a quote, or sign up for our services.
Data Controller
Hibond Group Limited is the data controller and is responsible for your personal data. We are a registered company in the United Kingdom.
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below:
Full name of legal entity: Hibond Group Limited
Email address: info@hibondgroup.co.uk
Postal address: 64 High Street, Pinner, Harrow, HA5 5QA, UK
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
2. THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. As a global engineering and manufacturing supplier, the data we collect is primarily business-to-business (B2B), but it may include individual personal data:
– Identity Data: Includes first name, last name, job title, and company name.
– Contact Data: Includes business address, email address, and telephone numbers.
– Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
– Usage Data: Includes information about how you use our website, products, and engineering services.
– Transaction Data: Includes details about payments to and from you and other details of products (forgings, castings, precision components) you have purchased from us or supplied to us.
We do not collect any Special Categories of Personal Data about you (this includes details about your race, ethnicity, religious beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic or biometric data).
3. HOW IS YOUR PERSONAL DATA COLLECTED?
We use different methods to collect data from and about you, including through:
– Direct Interactions: You may give us your Identity and Contact Data by filling in forms on our website, sending us an email, or by corresponding with us by post, phone, or otherwise during business transactions.
– Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
4. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
– Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you or your business (such as managing global supply chain orders for castings, forgings, or machining).
– Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (such as answering customer inquiries, managing operations, and improving engineering solutions).
– Legal Obligation: Where we need to comply with a legal or regulatory obligation in the UK or internationally.
Purposes for Which We Will Use Your Personal Data:
– To register you or your company as a new customer or global supplier.
– To process and deliver your orders, including managing global freight, customs, and shipping.
– To manage our relationship with you (such as notifying you about changes to our terms or privacy policy).
– To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, and support).
– To use data analytics to improve our website, customer relationships, and experiences.
5. INTERNATIONAL DATA TRANSFERS
Hibond Group Limited operates an integrated global ecosystem, with its registered address in the United Kingdom and advanced manufacturing facilities located in India.
Consequently, processing your personal data may involve a transfer of data outside the UK to our facilities and teams in India to manage manufacturing processes, quality control, and supply logistics.
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
– We will use specific International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses (SCCs) approved for use in the UK, which give personal data the same protection it has in the UK.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
6. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties (such as our manufacturing facilities in India) who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and applicable legal requirements.
8. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
– Request access to your personal data (commonly known as a data subject access request).
– Request correction of the personal data that we hold about you.
– Request erasure of your personal data under certain conditions.
– Object to processing of your personal data where we are relying on a legitimate interest.
– Request restriction of processing of your personal data.
– Request the transfer of your personal data to you or to a third party.
– Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us at info@hibondgroup.co.uk.
9. COOKIES
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please contact us directly.